“I was homeless, looking for a place to live, and trying to get into a drug treatment program,” Gomez told TalkPoverty. “I couldn’t afford to enroll at a volunteer center and do my hours.” Her struggle to fulfill the terms led her down a rabbit hole of unsympathetic judges, sexual harassment, and dangerous working conditions.

Several recent high-profile cases have put court-ordered community service like that Lopez experienced into the headlines. So has a University of California, Los Angeles study that took a close look at how community service is used in LA County, and the wildly disparate outcomes within the county’s court-ordered community service framework. Limited research on this subject is in circulation, but the information from Los Angeles suggests tracking and quantifying data around community service nationwide might yield important insights into a little-researched aspect of the legal system. As with other elements of the criminal legal system, class and race heavily mediate the kind of service people engage in and how many hours they are ordered to complete.

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The researchers found significant racial disparities, with Latinx and Black people being more likely to serve community service as a result of disparities in citations, arrests, and charging decisions. For example, in traffic cases that resulted in community service, which involve infractions like speeding and failing to stop, 81 percent of workers were Latinx, out of proportion with LA’s roughly 49 percent Latinx population, and 8 percent were Black.

They also found a high percentage of people who could not afford attorneys (78 percent) amongst those who performed community service, while 16 percent had limited English proficiency and needed translators in court. This paints a profile of a predominantly low-income population — 89 percent of those serving community service in the cohort they studied were low-income — of color, with substantial numbers of immigrants.

Around 100,000 people are sentenced to community service in LA County every year, serving the equivalent of 4,900 full-time, paid civilian jobs and 1,800 government jobs. The number of hours of labor this represents, and the significant cost savings for community service sites, is tremendous. Noah Zatz, a UCLA law professor and lead author, told TalkPoverty, “We were startled to see just how high the hours were for many people, people getting hundreds or even thousands of hours.”

The report argues this is a form of extractive labor that stacks on to existing “poverty penalties” in the criminal legal system, in addition to driving inequalities on work sites, where people completing community service work side-by-side with paid parties in everything from municipal animal shelters to for-profit nursing homes, but without the same benefits, protections, and wages.

Lopez recalled that at one placement, she was ordered to engage in unsafe activities like cleaning bathrooms with a mixture of bleach and ammonia. At another, she said she was forced to mop on her hands and knees in a kitchen surrounded by men who stared at her, but she had to “swallow that pill and push through” after the supervisor threatened to “throw out all my hours.”

“In addition to the direct displacement dynamic,” noted Zatz, referring to paid workers who might lose out on roles filled by community service, “the other dynamic at play is that these assignments function as a form of subsidy to nonprofits.” Government agencies also experience big savings through community service; over half of the cases the researchers looked at involved CalTrans, the state’s highway construction and maintenance agency.

Community service is sometimes represented to members of the public as a compassionate alternative to jail time and a way to “work off” court-imposed debts. In fact, it can create significant hardships. People may struggle to complete high numbers of hours on top of their paid jobs and other obligations, such as school and child care. When Lopez struggled to complete her service and asked for help, judges were unsympathetic; it ultimately took the help of an attorney with A New Way of Life, an advocacy organization that works with women leaving prison, to get the court to work with her. The court agreed to accept volunteer hours she served at organizations not on its officially sanctioned list, acknowledging her work with community advocacy organizations.

The researchers noted that disability can also be a factor; the study cites one disabled person who was sentenced to 60 hours of work they were unable to perform and ended up with 180 hours of “light” service. Zatz notes that people receive more credit for physically demanding work, which creates inherent inequalities for disabled people.

And some still owe court-imposed fines and fees that can’t be worked off by laboring on construction crews or organizing files at the sheriff’s office, with 86 percent of those involved in criminal cases making payments that averaged $323 on top of their service. That’s, of course, after they’ve paid the fee for placement at a community service work site recognized by the court.

Many members of the public may not be aware of the close ties between court-ordered community service and the mounting crisis of court fines and fees. Nearly every state has seen steep increases, many of which are established in rigid fee schedules that judges can’t change. In many cases, courts are offering community service as a way to “pay off” the very fines the court has imposed, though they could conduct ability-to-pay assessments to determine whether those fines are realistic. For some, the only way to resolve these debts is to work, providing free labor to participating sites.

The reliance upon free labor is troubling for the researchers. Whether people are engaged in community labor, which includes a physically demanding element like working on a road crew, or community service, like volunteering at a thrift store, they are treated as a cheap and disposable resource. Not only are they not paid for their time, they’re not provided with meaningful skills and a path to advancement, with very few people hired on by the agencies and organizations they work for. These organizations can also be choosy, indicating that they won’t work with people convicted of certain kinds of crimes, which makes it harder for them to complete court-ordered community service.

At a time when labor organizing is in resurgence, community service represents a largely unexplored aspect of the labor movement. Some participants in community service programs are working alongside union members who have fought for robust contracts that include fair pay and benefits as well as protected working conditions. Community service workers don’t benefit from those contracts and are in fact sometimes forced to sign waivers explicitly identifying them as volunteers and giving up certain workplace rights and protections.

Reforming court fines and fees to address the modern-day debtor’s prisons and coercive labor conditions across the United States is critical, as is coming up with alternatives to incarceration that do not involve exploitation. Community service as it exists now could also be reformed; people could be provided with job training, meaningful pay, and other supports to turn a court-ordered job into economic opportunity, something people like Lopez, who’s been sober three years and is currently pursuing a college education, could have benefited from.

Until then, members of the public may want to look twice at community service’s role in their neighborhoods.