credit cards Archives - Talk Poverty https://talkpoverty.org/tag/credit-cards/ Real People. Real Stories. Real Solutions. Wed, 15 Jul 2020 14:42:23 +0000 en-US hourly 1 https://cdn.talkpoverty.org/content/uploads/2016/02/29205224/tp-logo.png credit cards Archives - Talk Poverty https://talkpoverty.org/tag/credit-cards/ 32 32 As Eviction Bans Expire, Renters Turn to Credit Cards https://talkpoverty.org/2020/07/15/eviction-bans-expire-renters-turn-credit-cards/ Wed, 15 Jul 2020 14:42:23 +0000 https://talkpoverty.org/?p=29203 Just off the major traffic artery of 16th Street NW in the Columbia Heights neighborhood of Washington, D.C., where gentrification has forced out generations of Latinx and Black renters, an eight-story apartment building is blanketed with hand-painted signs: “FOOD, NOT RENT” the black-and-red lettering reads. “CANCEL RENT.”

Julissa Pineda, 22, has lived in the building, Richman Towers, with her mother and two brothers for three years. In March, shortly after D.C. Mayor Muriel Bowser declared a state of emergency in the city, Pineda was laid off from her job as a restaurant server. Almost immediately, Pineda, who is the main earner in her family, knew she would not be able to afford her rent without borrowing heavily: The family pays $1,950 per month for their two-bedroom apartment. “Sometimes we need to buy a couple things,” she said. “It is necessary to have money.”

Other families, some of whom have called the building home for nearly 30 years, were in similar positions, Pineda said. Many worked paycheck to paycheck in the service industry, and after they lost their jobs, had no idea how they could continue to make rent. Along with other families in her building, Pineda began organizing residents to lobby its landlord for rent forgiveness. But five months into a pandemic that has killed more than 550 people in D.C., neither their public pressure nor private lobbying has been successful.

Pineda says that some of those families — including her own — have resorted to increasingly precarious ways to pay rent, including borrowing money from friends and high-interest lenders, or in the case of other Richman Towers residents, by slapping the balance on a credit card.

Renters in D.C. and around the country are struggling to make their way in a city that’s been flattened by the one-two punch of a pandemic and recession. Even in times of relative regional prosperity, D.C. is a difficult city to live in: It consistently ranks as having one of the most expensive rental markets in the country, as well as one of the nation’s highest rates of income inequality, with the top fifth of earners making about 29 times more than the bottom fifth.

Down the road, how will they pay those credit cards off?

So it’s no surprise that renters are underwater. By mid-June, more than 116,000 people — a figure equal to nearly one in every six people who live in the capitol — had filed for unemployment in D.C. By the end of the first week of June, the percentage of people in D.C. who were able to pay all or part of their rent dropped three points from the same period last year, according to data collected by property management software company RealPage, to under 83 percent, one of the highest drops in the country.

As the effects of historic mass layoffs begin to throttle the economy — and renters’ wallets — rental data indicate that more people than ever are relying on their credit cards to make rent. Those who are able, anyway: 8 percent of people in D.C. are unbanked, and 27 percent don’t have access to a line of credit.

“The concern we have is that these effects would snowball. That [renters] would use these alternative methods to pay rent, and then that high interest becomes a vehicle for more debt to incur,” Cashauna Hill, executive director of the Louisiana Fair Housing Action Center, testified during a June 10 hearing before the House Subcommittee on Housing, Community Development, and Insurance. “There is a very real risk of people being forced into homelessness because they’re being forced to find alternative methods to cover their rent costs.”

Two widely used rental management software companies, Entrata and MRI, used data from around the country to report spikes in credit card rent payments of up to 7 percent compared to spring of last year. Other initial studies indicate that up to 18 percent of families using their credit cards to make rent have done so for two months in a row. Meanwhile, housing policy experts are beginning to warn lawmakers about the long-term implications of the practice. “Of course the question then becomes, on down the road, how will they pay those credit cards off?” Andrew Aurand, vice president of research at the National Low Income Housing Coalition, said of lower-income renters. “It’s troubling. It’s concerning.”

Still, in D.C., some local officials are actually encouraging renters to take on this debt. On June 8, the city’s local trial court created an online payment system that suggests people going through eviction proceedings pay the rent they owe with e-checks and credit or debit cards, with processing fees that cost as much as 2.5 percent of the total transaction.  In an emailed statement to TalkPoverty, a spokesperson for D.C. Superior Court said “It is not required that funds be paid online. As the [court’s] June notice indicates, tenants can continue to pay their landlord.” But while paying rent on a card isn’t mandatory, the mere availability of the offer puts pressure on already cost-burdened residents.

“There are transactional costs associated with all of these different things, but having a 2.5 percent transactional cost to pay for rent is very high,” Harrison said. “And it’s just something that, if you don’t have a lot of income, it’s not something you can budget for.” It’s not uncommon for landlords to try and evict tenants over unpaid bills as small as $25 or $50, or about as much as the extra credit card processing fees they’re faced with paying now.

Visa, meanwhile, reported a 7 percent increase in its quarterly revenue — more than $400 million — since this time last year.

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I Went Into Debt for a Christmas Gift https://talkpoverty.org/2019/12/20/poor-holiday-presents-debt/ Fri, 20 Dec 2019 15:56:49 +0000 https://talkpoverty.org/?p=28232 As I neared the checkout counter at Belden Jewelers, the sales associate who was helping me asked, “And did you want to pay for this in full or did you want to finance it?”

“Finance it? What do you mean?” I looked at the box in my hand, which held a sterling silver and diamond ring I planned to give my girlfriend for Christmas in a few weeks. She was elsewhere in the mall with our friend Katie; we’d separated so we could buy each other gifts.

The associate explained that I could apply for financing and pay for the ring in installments, which were interest-free for the first 12 months. I had the slightly more than $300 that the ring cost in cash; it was one of the nicest rings in my budget. (All the white gold ones were too much money.) But if I financed it, which I hadn’t even considered as an option, I could afford to spend a little more on my other gifts and even save some for the new year. I could start putting away money for appliances I needed in my apartment or a used car to drive to an off-campus internship.

I asked for an application and after a few minutes of processing, I was approved. I had started using my first credit card, a Discover Student card, only a few months prior, and it wasn’t maxed out yet, so I genuinely believed I could make the decision responsibly.

After I left the store, I met back up with my friend Krista, my shopping partner while I looked for my girlfriend’s gifts. “That was the most money I’ve ever spent on Macey,” I said, nervous and excited in equal measure. “I hope she loves it.”

I was too embarrassed to admit I’d opened a store credit card to pay for it; it seemed like something my college friends, who all came from middle-class families, would know better than to do. “Don’t spend money you don’t have” was a wise adage their parents shared when they taught them tips like paying for a car in cash. My dad taught me how to return items to Walmart without a receipt if we were running low on money between paychecks and needed an extra $20 for milk and bread.

A few weeks later, Macey and I spent our first Christmas Day together and I surprised her with the ring during a short, chilly walk. I didn’t tell her that I’d financed the ring or how many hours working in the reading and writing center on campus it would take to pay off. I didn’t say that I’d wanted to get her a white gold ring with a larger karat diamond. She’d also given me her priciest gift to date, a sterling silver replica Time Turner from the Harry Potter franchise I’d been obsessed with for years but couldn’t afford.

Instead, I said that I loved her and wanted to marry her someday, and asked her if she wanted the same thing. We both cried and she said yes, but the reality of ever having enough money to get married eluded even my colorful, wildly hopeful imagination. We both grew up with single parents with underpaying jobs who couldn’t foot the bill for our college education. We would graduate in a year and a half with student loan debt (and me with thousands of dollars in credit card debt just to buy necessities like books, snow boots, and groceries).

The diamond promise ring was an irresponsible romantic lifeline; I was betting on our future. Someday, I would pay off the ring. Someday, we could afford to get married. Someday, I would be able to spend more for white gold, Macey’s favorite. None of that felt true as I went home to my dad’s over winter break to collection notices and service shut off warnings; business was slow for a cab driver during the rise of Uber and Lyft and in the wake of the recession.

It took me about a year and a half to pay off the Belden Jewelers credit card, which I promptly closed. Eventually, I admitted to Macey that I’d taken out a loan to get her ring. She told me that she never wanted me to feel pressured to spend money on her or use a credit card to buy her presents, she just wanted to spend time with me. She told me she’d sometimes felt the same stress: That the cost of her gift reflected how much she loved me, and she worried about spending less on my gifts than I did on hers.

The diamond promise ring was an irresponsible romantic lifeline.

It’s easy to write-off the monetary value of holiday gifts or the importance of deals on Black Friday when you’re financially comfortable. When I was poor, that fact haunted me like an ever-present ghost in my relationships, which felt transactional to me even when my loved ones insisted they weren’t keeping track and were doing me favors out of love. That was easy for them to say, when I noticed it was always me who needed rides to the library to use their free printers or me who carefully calculated the cost of my meals and couldn’t afford to split the check evenly.

This year, Macey and I are celebrating our first holiday season as wives, three months after our wedding. In wedding planning, we were both clear: We wouldn’t let any insecurities or the grim hand of capitalism make us feel like we had to do anything we couldn’t or didn’t want to afford, and we didn’t go into debt to pay for any of it. Even if it meant we had to answer questions about why our reception was buffet style or why we didn’t have an open bar.

She and I are now the kind of financially comfortable I could only dream about my entire childhood, meaning we don’t have enough money to own a home and we still have mountains of student debt, but we pay all our bills on time each month and we can even afford to travel if we plan well. But as November crept closer, I still felt the pressure surrounding me just like it had when we were spending our first Christmas together. Didn’t my gifts have to be epic?

One day while Macey was at work (she commutes and I work from home), I sent her a text: What if we did a lowkey Christmas this year, just one gift and one book? We could save money to travel in 2020 and there are no physical gifts I really want.

It is an incredibly privileged position to be in, and I know that. When you have enough of a financial cushion to go on nice dates when one person gets promoted or to buy a new bookshelf as soon as you need it, holidays don’t have to be about prioritizing everything you need for the entire year. Macey and I got a lot of the home goods on our list this year between our wedding presents and a sponsored article I wrote for Bed Bath & Beyond that came with a couple thousand dollars worth of free store merchandise. We’re at a point where we have more than we can comfortably fit in our one-bedroom apartment.

But back when we were both poor or broke, Christmas could be the only time of year when we actually got big ticket items we needed, or pricey experience gifts like a couples’ massage. I once waited months to get a new purse in the hopes that Macey might get it for me in December, and another year, my Christmas gift from my dad was a fancy date for the two of us. We ate sushi at a restaurant with three dollar signs on Google, played games at Dave & Busters, and took professional photos together.

Macey texted back: That sounds good. It was harder than I expected to fight the urge to shower her with multiple expensive gifts after promising not to, especially when I came across a $1,500 moon necklace on Instagram (that I absolutely can’t afford but I know she’d love).

Our stockings this year will be filled with the promise of a two-week honeymoon in 2020 and love letters to each other. Capitalism tells me that isn’t enough, but I’m not listening.

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Bankruptcy Promised Me a Fresh Start. Predatory Lenders Are Trying to Ruin It. https://talkpoverty.org/2019/12/10/bankruptcy-debt-predatory-lenders/ Tue, 10 Dec 2019 15:59:35 +0000 https://talkpoverty.org/?p=28200 When a U.S. bankruptcy court requested an itemized list of all the assets my wife and I owned, it broke us free from the facade of the faux middle-class lifestyle in which we were pretending to live. Looking through a tally of borrowed items and hand-me-downs with a net value of nothing replaced the shame of failure with the realization that we never made it in the first place.

We sought refuge in bankruptcy’s lore of the American Dream, believing in the rhetoric of fresh starts and new beginnings. However, for millions of families, debt forgiveness isn’t enough. Without a sustainable income or other necessities such as adequate health care, a bankruptcy discharge can perpetuate the cycle of debt, opening the door to unique yet systemic forms of predatory lending.

Bankruptcy can be a powerful tool for families seeking relief from dire financial straits. Sherry Hoban, executive director for the Consumer Bankruptcy Assistance Project in Philadelphia, explained that discharging consumer debts works to the benefit of everyone. “The more people are able to take advantage of this benefit and able to discharge some of their back steps, be financially stable going forward, they will then be able to participate in the economy again to the benefit of the community,” she said.

Dr. Deborah Thorne, an associate professor of sociology at the University of Idaho, worked with Elizabeth Warren as part of the Consumer Bankruptcy Project and has studied bankruptcies for the past 25 years.

“I do think more people should file, and they should file sooner,” Thorne told me. “What happens is when they wait, they extract their wealth in ways that they shouldn’t. People are taking out from their 401(k)’s. They might be borrowing money from family members.”

Thorne, along with her colleague Dr. Katherine Porter (now Congresswoman Katherine Porter of California’s 45th District), sought to discover what happens to families like mine after they file. It’s a critical area of research that’s often ignored.

The results were startling.

According to their research, a full 25 percent of debtors continue to find themselves in a financially unstable situation post-bankruptcy. New bills plague these families even as old debts disappear. Contrary to the stigma, credit misuse does not fuel the cycle of debt in the post-discharge landscape. Mortgages, rent, utilities, and car payments keep most families underwater.

Thorne’s research found that almost one-third of filers consider their financial situations to be unchanged or worse off since their bankruptcy discharge. Declining household income triggered by illness, job loss, or advanced age could nullify the new beginnings associated with bankruptcy. And as Thorne told me, any combination of the three would most likely make the process a waste of time.

“It stops the debt collectors from harassing you,” Thorne said. “You can get a little bit of sleep for a while, and then it starts over again.”

Her research is echoed in the work of the late Dr. Song Han and Dr. Geng Li of the Federal Reserve Board. They found that not only do bankruptcy filers continue to suffer from financial distress in the short and long term, but these households tend to accumulate less wealth over time than comparable nonfilers.

That’s capitalism.

And contrary to conventional wisdom, Han and Li found that the lending industry is eager to extend credit to recent bankruptcy filers, often with predatory loans that continue the cycle of debt. On average, my wife and I receive 10 credit card offers per month, not including solicitations for auto loans, payday loans, and mortgage refinances.

They’re all low-limit, high-fee cards with interest rates that would be illegal in a more fair society. Even with the caveat of those terms and conditions, I found it curious that lenders would want our business, considering we recently chose to forego paying our debts.

“[Bankruptcy filers] depend on it to make it day-to-day,” Thorne said in reference to post-discharge credit. She stressed that people were using it for necessities and not frivolous luxury goods. “And so, if you know that those people are vulnerable, heck yeah, that’s who you’re going to offer credit to.”

Dr. Benjamin Keys of the Wharton School of Business at the University of Pennsylvania, along with Han and Li, reviewed more than 200,000 credit card solicitations and linked them to borrower credit histories. He and his colleagues found that dependent on the boom-bust cycle of the economy, lenders are using bankruptcy records, not only credit scores, to tailor offers to consumers.

In hindsight, the reasoning is logical. Following the 2005 bankruptcy bill, which added cumbersome paperwork and financial costs to bankruptcy proceedings, the time allowed between chapter 7 filings was extended from six to eight years, though after a few ups and downs, filings returned to their 1990 levels by 2016. Recent filers are more likely to receive credit because they’re barred from filing for bankruptcy again for almost a decade.

“There are elements in which getting some access to credit can help to rebuild the credit score,” said Keys cautioning me not to apply a sinister motive to the practice. “That said, these cards can have very high fees and are very high cost for what they are, which is usually a low credit limit, and in many cases, they’re secured,” which means they require a security deposit from the customer.

Keys had the opportunity to inspect these mailings through a dataset provided by the company Mintel, a process he compared to participating in the Neilsen Television rating program. Mail offers for recent bankruptcy filers, he found, were quite different than typical credit card solicitations sent to the general population.

“It acknowledges that you’ve gone through bankruptcy right away and says we still want to make you a credit offer even though you’ve gone through bankruptcy,” he told me. “We were sort of struck by how specific that was and how finely tailored it was to this population.”

A mailing I received while writing this story came from The Bankruptcy Information and Re-Establishment Center, a Better Business Bureau accredited company, promising “you’re not getting the credit you deserve” and offering to pre-qualify me for a loan right now. “Re-establishing credit after bankruptcy is the only way to save money on future financing,” read the letter before noting in bold print, “you must make a new purchase after a bankruptcy in order to re-establish credit.”

“That’s capitalism,” as Thorne explained to me quite matter-of-factly at one point in our conversation.

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I Worked at Capital One. Hacks Like This Are Most Dangerous for Low-Income People. https://talkpoverty.org/2019/08/08/capital-one-breach-low-income/ Thu, 08 Aug 2019 18:28:38 +0000 https://talkpoverty.org/?p=27865 The Capital One breach announced recently compromised the data of 100 million Americans, which is nearly 40 percent of all U.S. adults. After the Equifax, Target, Home Depot, and Marriott hacks, it can be easy to shrug off the news of another leak, but one group of consumers is at particular risk in the Capital One breach: 80,000 Americans who applied for secured credit cards with the company.

The hacker, Paige Thompson, gained access to personal information such as income, address, and credit scores for seemingly all recent applicants to Capital One credit cards. For secured card applicants, who tend to be low-income, bank account information was compromised as well.

A secured card normally resembles other subprime credit cards — they still report to the credit bureaus, they still charge interest and late fees, and you can still default on the card if you don’t make your payments. But borrowers need to put down a security deposit in order to obtain one, which requires access to the borrower’s bank account information.

The fact that bank account credentials were compromised raises the stakes for those consumers: even compared to credit card fraud, resolving checking account fraud is no walk in the park, and the costs here will be borne by people who can’t afford to take a hit.

For consumers who don’t think they can get approved for a normal credit card, secured cards can be appealing. And who are those consumers? They don’t have a lot of money: Federal Reserve Bank of Philadelphia researcher Larry Santucci has found that the median income of secured card customers is $35,000, compared to $50,000 for Americans with unsecured credit cards.

Of course, given that these incomes are self-reported, and that credit card companies aren’t required to validate the income of all credit card applicants, this income data is almost certainly overstated: Plenty of people know they can get declined for a credit card for being too poor.

I worked at Capital One for five years, from 2013 to 2018. For a short stint during that time, I was in charge of the secured card product. I know most secured card customers are in no position to absorb a financial shock — and, unfortunately, having your checking account data leaked puts you in a much more dangerous position than a simple breach of your credit card number, or even your Social Security number.

If you apply for a Capital One secured card and get approved, you’ll initially be assigned a $200 credit limit, contingent on you sending in a security deposit of either $49, $99, or $200. The minimum security deposit you have to make depends on your risk as an applicant.

Think about that for a second: People are putting down a $200 deposit, to get a $200 credit limit, and the product makes money because people then borrow against their own deposit at a 26.99 percent interest rate — one of the highest in the industry — and get hit with late fees up to $39 when they fail to make payments on time. Santucci has found that only one in four secured card customers pays their credit card bill in full every month.

Some secured card customers are “new-to-credit,” but major banks such as Bank of America, Wells Fargo, and Discover have all been known to give out credit cards, at least with small credit limits, to people without credit history. If you’re new-to-credit but you have a checking account, and you also realize that your odds of being approved for an unsecured credit card are pretty high if you walk into a branch of your bank (of course, not everyone realizes this), you’re not likely to find a secured card attractive.

Your checking account could be emptied.

More commonly, secured card customers have low credit scores – the typical customer’s FICO is in the 500s — an obvious indication that they’ve struggled in the past to pay bills and to make ends meet. This condition can be temporary —your credit score might still be low even though your finances have recovered, since missed payments lower your credit score for seven years — but many Americans who struggle financially never achieve the stability they’d need to keep a high credit score. In a country where plenty of people live paycheck-to-paycheck, but only a third have subprime credit scores, secured card holders and applicants tend to be under real financial distress.

Because secured card applicants have to put down a security deposit, they’re not approved until they give Capital One checking or savings account information and their deposit is sent, unlike users of unsecured cards. This is what puts Capital One’s secured card holders at greatest risk after the breach.

To see why, it’s helpful to take a second to think about the exact ways in which a data breach comes back to bite consumers — especially given that you’re usually not on the hook for purchases fraudulently made in your name, whether someone has stolen your credit or debit card, or opened up an account using your identity.

Lose your credit card number, as in the Target or Home Depot breach, and you can usually resolve things with quick phone call to your bank if a fraudster makes purchases on your card. Lose your Social Security number and address, like in the Equifax breach, and someone can open up new accounts in your name, or take over your existing accounts by calling the bank, pretending to be you, and changing the contact information. Proving someone else did this can be anywhere from moderately to extremely time-consuming depending on your circumstances: it took reporter Phil McKenna a few days to clear things up, a typical amount of time for garden-variety identity theft, where you’re usually out time but not money.

But let’s consider what it will look like if someone uses the checking account information from a Capital One secured card customer to commit ACH (Automated Clearing House) fraud – using the customer’s checking account routing numbers and account numbers to set up unauthorized withdrawals, write counterfeit checks, or even pay off the fraudster’s own credit card.

If you’re a Capital One secured card customer, your checking account could be emptied. If you don’t notice what happened, you might try to make purchases and get hit with overdraft fees expecting money to be available that’s gone. Odds are very high you’re living paycheck to paycheck. Your Capital One secured card may have a limit as low as $200, and, across the industry, the typical secured card customer has only one credit card. If that happens, how are you supposed to buy groceries, bus fare, or diapers?

What’s known as Regulation E requires the bank credit your account within 10 days of when you notify them about fraud, unless further investigation is needed: a Capital One spokesperson told me they try to resolve most cases well under that limit, and said they refund any overdraft fees they determined occurred because of the fraud, whether it was the fraudulent transaction or a subsequent legitimate transaction took the account to a below $0 balance.

Everything depends on how quickly the customer notices something was wrong, how comfortable she is advocating for herself, and how equipped she is to go up to 10 days with nothing in the bank. Nearly 40 percent of Americans couldn’t cover a $400 emergency expense without borrowing money, even without having their checking account drained unexpectedly by fraud, and the typical secured card customer has no other credit cards.

Now, it’s completely possible that no actual fraud will occur as a result of the Capital One breach: in a statement, Capital One said that, based on the analysis they’ve done so far, they consider it “unlikely that the information was used for fraud or disseminated by this individual.” If they’re wrong, the consequences for secured card customers will be severe.

In this moment of crisis, it’s worth taking a step back to ask a broader question: are secured cards more helpful or more harmful to the low-credit score consumers they’re designed to serve? These products are often touted as a way to help people improve their credit scores, but there is weak evidence that they work for the typical customer. Santucci’s research shows that the median customer with a secured card sees only a 11-point increase in their FICO after two years, a number that’s dragged down by the 20 percent of customers who close or default on their cards within 24 months. 11 points is not a particularly impressive increase, especially given that if you wait and do nothing other than paying any existing bills on time, your low credit score typically goes up on its own as negative information on your credit report ages off.

Banks can tout that secured cards are free for customers who pay their bills in full every month, but the three-quarters of customers who carry a revolving balance are paying a high price for the privilege of borrowing against their own money, and would arguably be better off using their security deposit as an emergency fund. I’m sympathetic to what can feel like a double-bind to the banks: given that you need to charge higher prices to low-income customers to break even, is it better to be accused of ignoring them, or is better to be accused of exploiting them? If companies like Capital One can’t find better ways of serving low-income Americans, it won’t just be a breach of data: it will a breach of trust.

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I Used My Credit Card to Keep the Heat On. It Took Five Years to Pay It Off. https://talkpoverty.org/2019/02/25/credit-card-debt-poverty-predatory-lending/ Mon, 25 Feb 2019 18:27:53 +0000 https://talkpoverty.org/?p=27371 Sometimes it seems like all everyone can talk about is student loans. It makes sense when more than 44 million Americans collectively hold nearly $1.5 trillion in student debt. The average student loan borrower has $37,172 in student loans, which is a $20,000 increase from 13 years ago.

What we aren’t talking about as often is credit card debt. Consumer debt recently exceeded $4 trillion for the first time, according to the Federal Reserve. The average American has a credit card balance of $4,293 and 1 in 3 people are afraid they’ll max out their credit cards when they make a large purchase (and most defined “large” as anything over $100).

Although research shows that young people are hesitant to take on credit card debt, one survey found that there are actually more older millennials who have outstanding credit card debt than have student loan debt. Millennials are also more likely to take out personal loans, which can be used for anything from consolidating existing debt to paying for a vacation or a wedding.

You might be thinking: Millennials can’t avoid student loan debt and a college education is worth it, but it’s downright irresponsible to take on so much credit card debt. Young people just don’t understand how credit works, or they don’t care.

The reality for many millennials with credit card debt is very different — I know, I used to be one of them.

I still remember how I felt when I picked up my mail from the box downstairs in our on-campus apartment my junior year and found my first offer to apply for a credit card, a Discover student card. I was both excited at the opportunity to manage my financial future and terrified that I would wind up trapped in a pile of debt I could never dig myself out of.

I knew that credit cards should always be used responsibly — that you should never spend money you don’t have, that it made the most sense to pay off your balance in full before the due date every month, that racking up debt could seriously damage my credit score. I also knew that in the first two years of college, I’d had to borrow money from friends more times than I could count because I needed textbooks or a bus ticket home when we were required to leave campus for breaks.

So I applied for the credit card, and within days I was approved and had a $500 credit line.

At first, I tried to manage the card responsibly, following the financial advice my dad gave me that he’d never had enough financial freedom to follow himself. I didn’t want to pay more money for items because I’d accumulated a bunch of interest. I would go to the mall with my roommates on the weekend and resist the urge to splurge on new clothes with money I didn’t have in cash or in my bank account. But it’s also exhausting constantly denying yourself happiness when you’re poor, so there were occasional times when I pulled out a credit card, like when we all went out to Japanese food to celebrate my roommate’s 20th birthday.

As I spent small amounts and paid them off quickly, Discover increased my available credit to $1,000 and sent me a free report showing that my score had improved. I remember thinking, maybe everything will be okay after all.

Then I went home for five weeks for winter break and found out my dad and I were in danger of having our heat, electricity, and internet shut off. We both pleaded with representatives on the phone to put us on a payment plan to no avail. He was a night shift cab driver who was having trouble working due to his disabilities, and he’d already been making significantly less money per month than he did before the recession because people couldn’t afford to take cabs anymore.

“I’ll pay the bills if you can pay me back at least some of it,” I offered. At school, I was living off a stipend thanks to grants and scholarships. I also had two on-campus tutoring jobs that paid a little more than minimum wage in Massachusetts, which gave me enough spending money to put gas in my car and pay my phone bill each month.

We needed heat through the winter, and I needed the internet to research summer jobs and internships and get started on my senior thesis. I paid our bills with my credit card and cringed when I saw my available credit start to disappear. One study found that 1 in 5 millennials are helping to financially support their aging parents, and giving their parents an average of $18,250 a year. One third of that financial assistance goes toward living expenses such as food and housing.

The reality is that being poor is expensive. Every time I’d just about caught up with the latest round of credit card charges — $150 here for an emergency car repair on my 1998 Buick Century, $50 there on a book that the professor didn’t put on the syllabus before the semester started, $200 to pay off overdue bills to help my dad — something else would come up.

I found another scammy credit card company that would give me a credit line of $400 in minutes with an APR of 29.9 percent.

And then, during the fall of my senior year, my dad suffered from a traumatic brain injury during an on-the-job car accident. While it had been difficult for him to work before, now it was nearly impossible. As a cab driver, he was an independent contractor, not an employee, so he didn’t have any of the protections employees can get, like paid medical leave or unemployment benefits. If he couldn’t work, he simply wasn’t paid. The meager stipend and part-time jobs I had weren’t enough to keep us both afloat in an emergency.

The credit card charges mounted. When things were getting really desperate and our heat was about to be turned off in the middle of winter again, I even applied for a predatory payday loan online. I was denied because my credit score had dropped thanks to my high balances. I sat in my bed, covered in as many blankets as possible, wondering how cold the apartment would get if we didn’t have heat. Eventually, after searching the internet, I found another scammy credit card company that would give me a credit line of $400 in minutes with an APR of 29.9 percent.

By the time I’d become too untrustworthy to qualify for another line of credit, I had almost $5,000 in credit card debt across six cards and no plans to pay it off. My highest interest rate was 30.49 percent. I barely survived my senior year of college and first year after graduation, making only the $25 and $35 minimum payments on each card respectively.

I was only able to start tackling my debt when I began working full-time and freelancing on the side. I was really fortunate that I lived with my partner, so we shared bills and expenses and helped each other out during tough financial situations. She graduated with more student debt than I did, including a couple of private loans, so our priorities were paying off her highest interest student loans and my predatory credit cards as soon as possible. She also understood my frustration with credit, as she fell into a similar trap with her credit card after she was suddenly laid off from her first post-college job.

With our two incomes, we finally had enough for necessities with some to spare. Every month, I would throw more than the minimum payment at my credit cards, starting with those with the highest interest rates and balances. Whenever I had an unexpected amount of money, like if I got more well-paying freelance work that month or I received a bonus at work, I’d funnel $200-500 into paying off another card.

In December 2018, I sent in the last payment to the first credit card I opened from Discover back in 2013. With that payment, I’d paid off all my credit cards in full. I never thought I’d sign in and see a $0 balance due again; I no longer have to worry about years of interest fees piling up on what was originally a $50 purchase. My credit score also improved (although marginally) and I’m finally in the average bracket instead of poor, an assessment that feels even more ironic when I think about the fact that I’ve been poor my entire life and I’m only now just catching up to middle class.

I’m still a little scared to use my credit cards now, even responsibly. Last month at the checkout at Target, I used my store credit card for the first time in years, saving 5 percent off my total purchase. When the balance popped up in my account in a few days, I paid it in full 10 days before the due date.

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